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More Than Words

November 22, 2009 by johnsvajda · Comments 

This is a tough one, recording in not much fun!

The twinkle in the eye is a great way to tell if the buyer is connecting with your product and your presentation. Being excited about your community and product takes additional focus each time a new client walks through the door. I have to constantly kick myself in ther rear to get re-energized about the way we present ourselves and our product.

Listening to my voice and how I change my tone is a real eye opener. I seem to have better success when I slow down and lower volume rather than being all charged up and high energy. I don’t know if this is due to the customers feeling less pressured when I do this or if it by slowng down my presentation is more comfortable for the customer to listent to.

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About johnsvajda
I have been in sales and sales management since my first job as a school photographer. I spent 10 years with Radio Shack as a store manager and district manager prior to getting involved with New Home Sales in 1992. I have worked in onsite sales and as a V. P. of Sales for a major public builder the past 17 years. I currently sell onsite for D. R. Horton Homes in Fort Worth, Texas with my son, Anthony, as my sales partner.

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    • Stephanie Pirie
      I agree John. I am by nature, more of a fast talker, but when I slow down and calm down, I feel like it has a more relaxing affect on the customer, and takes some of the stress out of the buying decision for them. Having that controlled excitement with a relaxed posture is a winning combo.
    • Stephanie Pirie
      I agree John. I am by nature, more of a fast talker, but when I slow down and calm down, I feel like it has a more relaxing affect on the customer, and takes some of the stress out of the buying decision for them. Having that controlled excitement with a relaxed posture is a winning combo.
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